Planning a holiday can be overwhelming. With countless destinations, accommodation options, and activities to choose from, many travellers struggle to create a trip that truly meets their expectations. At Betterspaceboard, we remove the complexity from travel planning. Our travel agency specialises in crafting well-organised trips across Europe, Asia, and beyond, ensuring each journey is smooth from start to finish. We work with a network of 150 verified accommodation providers and local guides in 35 countries, giving you access to authentic experiences that go beyond typical tourist routes. Whether you're seeking a cultural exploration in Rome, a coastal retreat in Croatia, or an adventure through the Scottish Highlands, we handle the logistics so you can focus on enjoying your time away. Our team consists of 12 travel specialists, each with an average of 8 years in the industry and first-hand knowledge of the regions we serve. We don't rely on generic packages. Instead, we build itineraries based on your specific interests, budget, and travel style. From arranging airport transfers and booking museums to recommending local restaurants frequented by residents, we take care of details that make a difference. Over the past 6 years, we've organised trips for more than 2,400 clients, with 87% returning to book additional journeys. Our approach is straightforward: we listen to what you want, provide honest recommendations based on current conditions, and deliver a travel plan you can rely on.
Numbers that reflect our commitment to delivering quality travel experiences across the UK and beyond
Discover practical advice, destination guides, and stories from travellers who have explored the world with us.
Beyond the well-trodden paths of Edinburgh and Glasgow lies a landscape of dramatic mountains, serene lochs, and villages where time moves differently. We explore lesser-known routes through Glen Affric, the coastal beauty of Applecross, and why autumn transforms this region into a photographer's paradise.
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Coordinating transport between Paris, Amsterdam, and Berlin requires more than booking random flights. This guide covers rail passes versus budget airlines, optimal layover times, accommodation strategies near transport hubs, and how to pack efficiently when moving between climates and cultures every few days.
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Reducing your environmental footprint while travelling doesn't mean sacrificing comfort or experiences. From choosing direct flights to supporting locally-owned guesthouses, selecting tour operators with verified eco-certifications, and simple habits like carrying reusable water bottles, these practical steps make a measurable difference.
Read articleYour security and satisfaction are our priorities
Planning a trip brings up many questions. We've gathered answers to the most common queries from our clients to help you prepare for your journey with confidence.
Booking timelines vary depending on your destination and travel dates. For peak season trips to popular destinations like the Mediterranean or Caribbean, we recommend booking 3-4 months ahead to secure better rates and availability.
Long-haul flights to Asia, Australia, or South America often have better prices when booked 6-8 weeks in advance. City breaks within Europe can be arranged with shorter notice, sometimes just 2-3 weeks before departure.
Keep in mind that certain accommodations, especially boutique hotels and lodges in remote areas, fill up quickly. If you have specific dates or properties in mind, earlier booking gives you more options and often better value.
For most international trips, you'll need a passport valid for at least six months beyond your return date. Many countries enforce this rule strictly, so check your passport expiry well before booking.
Visa requirements depend on your nationality and destination. UK passport holders enjoy visa-free access to many countries, but destinations like Russia, China, India, and several African nations require advance visa applications. We provide detailed guidance on visa procedures for your specific itinerary.
Additional documents may include proof of onward travel, accommodation confirmations, travel insurance certificates, and vaccination records. For certain regions, you might need an International Driving Permit if planning to rent a vehicle. We'll provide a complete checklist tailored to your trip.
While not legally required for most destinations, comprehensive travel insurance is strongly recommended. Medical emergencies abroad can be extremely expensive, with hospital stays in the US costing thousands of pounds per day.
Standard policies typically cover medical expenses, trip cancellations, lost baggage, flight delays, and personal liability. Premium options may include adventure sports coverage, rental car excess protection, and higher medical limits for destinations like North America.
We work with reputable insurance providers and can arrange coverage suitable for your trip type. Whether you're embarking on a relaxing beach holiday or an active trekking expedition, proper insurance provides peace of mind and financial protection against unexpected situations.
Absolutely. Our packages serve as starting points that can be adjusted to match your interests, budget, and schedule. You might want to extend your stay in a particular city, upgrade accommodation, add specific excursions, or remove activities that don't appeal to you.
Common modifications include changing hotel categories, adding private transfers instead of shared coaches, incorporating additional destinations, or arranging special experiences like cooking classes or private tours. We can also adjust meal plans, room types, and activity levels.
Simply tell us what aspects you'd like to change, and we'll provide revised pricing and availability. Our goal is creating an itinerary that feels personally designed rather than off-the-shelf, while maintaining the value and convenience of organized travel.
We accept major credit cards (Visa, Mastercard, American Express), debit cards, and bank transfers. For larger bookings, installment plans can be arranged to spread the cost over several months.
Our standard payment schedule requires a deposit of 20-30% at the time of booking to secure your reservation. The remaining balance is typically due 8-10 weeks before departure, though this varies depending on suppliers and destination.
Last-minute bookings within 8 weeks of travel require full payment upfront. We'll send you a detailed payment schedule when you confirm your booking, with clear deadlines and amounts. All transactions are processed securely through encrypted payment systems.
Cancellation terms depend on how close to departure you cancel and the specific policies of airlines, hotels, and other suppliers involved in your booking. Generally, the closer to departure, the higher the cancellation fees.
Changes to existing bookings are usually possible but may incur amendment fees plus any difference in cost for the new arrangements. Simple changes like name corrections or date adjustments often have lower fees than complete itinerary modifications.
We always recommend comprehensive travel insurance that includes cancellation coverage. This protects you financially if you need to cancel for covered reasons like illness, injury, or unforeseen circumstances. Our team will guide you through the cancellation process and work to minimize fees where possible.
We regularly organize trips for groups ranging from small family gatherings of 6-8 people to corporate groups of 50 or more. Group travel offers advantages like shared experiences, cost savings through group rates, and customized itineraries.
For smaller groups, we can arrange private tours with dedicated guides and vehicles. Larger groups might join scheduled departures with guaranteed spaces, or we can create fully bespoke programs with exclusive use of accommodations and transport.
Group bookings require earlier planning to secure sufficient availability. We handle all logistics including rooming arrangements, dietary requirements, special mobility needs, and group activities. Volume discounts on flights, hotels, and attractions help make group travel more economical per person.
You'll receive comprehensive travel documentation before departure, including detailed itineraries, vouchers, contact numbers, and destination information. This package contains everything needed for a smooth journey.
Our emergency contact line operates 24/7 for urgent situations during your trip. Whether you face flight disruptions, accommodation issues, medical emergencies, or lost documents, our team can assist and coordinate solutions with local partners.
For many destinations, we work with local representatives who can provide on-ground assistance. They offer guidance, help with unexpected situations, and ensure your trip runs according to plan. You're never alone when traveling with us.
Many of our itineraries work wonderfully for families, with destinations and activities chosen to engage different age groups. We consider factors like flight duration, activity intensity, safety, and child-friendly facilities when recommending options.
Family rooms, interconnecting accommodations, and child meal plans can be arranged. We select hotels with pools, kids' clubs, and family amenities. Activities are paced to avoid overwhelming young travelers, with flexibility built in for rest time and spontaneous changes.
Certain destinations are particularly suited to families: beach resorts with shallow waters, safari lodges with junior ranger programs, or city destinations with interactive museums and parks. We'll help you choose appropriate options based on your children's ages and interests, ensuring everyone has an enjoyable experience.
We maintain partnerships with carefully vetted suppliers who meet our standards for service, safety, and value. Our team personally inspects many properties and regularly reviews feedback from clients to ensure consistent quality.
Rather than relying solely on star ratings, we assess hotels based on location, cleanliness, staff professionalism, facilities, and guest reviews. We consider factors like proximity to attractions, neighborhood safety, and suitability for different traveler types.
Our relationships with suppliers span years, allowing us to negotiate better rates and secure preferential treatment for our clients. When issues arise, our established connections help resolve problems quickly. We continuously monitor supplier performance and make changes when standards slip, ensuring you receive reliable recommendations.
We provide comprehensive travel services tailored to your needs
Access to over 150 countries with carefully selected routes and accommodations. Our network includes partnerships with local providers in major cities across Europe, Asia, Americas, and beyond, ensuring authentic experiences wherever you travel.
All our packages include ABTA protection and ATOL certification where applicable. Your payments are secured through bonded accounts, providing complete financial protection and peace of mind for every booking you make with us.
Our dedicated team operates round the clock to assist you during your travels. Whether you need to modify bookings, require emergency assistance, or have questions about your itinerary, we are available via phone, email, and live chat at any hour.
Find a lower price for the same package within 24 hours of booking? We will match it and provide an additional 5% discount. This applies to identical itineraries, accommodation standards, and travel dates from UK-based competitors.
Book now with a deposit from £99 per person and spread the remaining balance over installments. Free amendments up to 28 days before departure on selected packages, giving you flexibility to adjust plans as circumstances change.
Every hotel and resort in our portfolio undergoes inspection by our quality team. We verify facilities, cleanliness standards, location accuracy, and service levels to ensure they meet our criteria before being offered to clients.
Our team includes destination specialists with firsthand knowledge of regions they recommend. Many have lived or extensively travelled in areas they advise on, bringing practical insights about local customs, hidden gems, and optimal travel times.
Partnerships with major airlines departing from London Heathrow, Gatwick, Stansted, and regional airports including Manchester and Birmingham. We secure competitive fares and can arrange convenient departure times to suit your schedule.
Complimentary guidance on visa requirements for your destination, including document checklists and application procedures. We work with authorized visa processing partners to streamline applications for countries requiring advance authorization.
Earn points on every booking that can be redeemed against future travel. Members receive exclusive offers, early access to seasonal promotions, and complimentary upgrades based on availability. Three membership tiers with increasing benefits.
Beyond standard tours, we arrange authentic activities with local guides and providers. From cooking classes in Tuscany to wildlife safaris in Kenya, these experiences are curated to provide genuine cultural immersion and memorable encounters.
We design trips that reflect what our clients actually want to experience. From multi-country tours across Southeast Asia to wildlife expeditions in East Africa, each journey is built around specific interests and practical needs. Below are six recent projects that showcase the range of destinations and travel styles we arrange.
Whether you're planning a weekend getaway or a journey across continents, our team is here to assist. Reach out with your questions or booking requests.
17 Elmwood Road
London, NW3 3RN
United Kingdom
We arrange journeys across Europe, Asia, and beyond. From weekend city breaks to extended cultural tours, each package includes accommodation, transport coordination, and local guidance where needed.
Explore major European capitals with pre-arranged flights, central accommodation, and optional guided tours. Packages cover Paris, Rome, Barcelona, Prague, and Amsterdam. Travel dates are flexible throughout the year. Airport transfers included. Breakfast provisions at selected hotels. Duration ranges from three to seven nights depending on destination and availability.
Beach resorts along the Mediterranean coast including Spain, Greece, Turkey, and Croatia. Accommodation ranges from family-run guesthouses to larger resort complexes. Flight connections from regional UK airports available. Seven to fourteen night stays with half-board or all-inclusive options. Coastal locations selected for beach access and local amenities. Suitable for families and couples.
Guided group tours focusing on historical sites, museums, and cultural landmarks across Italy, Egypt, Jordan, and Japan. Groups limited to twenty participants. English-speaking guides with expertise in local history. Entrance fees to major attractions included. Transport between locations by coach or train. Accommodation in centrally located hotels. Ten to fifteen day itineraries with structured daily programmes.
Ski and snowboard holidays in the Alps covering France, Switzerland, Austria, and Italy. Accommodation near ski lifts with equipment rental available locally. Six-day lift passes included in package price. Chalets or hotel options for groups and families. Ski school arrangements can be added. Season runs December through March. Suitable for beginners through to experienced skiers. Airport transfers to resort included.
Multi-country rail tours using Eurail passes or regional train networks. Itineraries cover Central Europe, Scandinavia, or Eastern Europe routes. Accommodation booked at each stop with flexible travel dates between cities. First or second class rail travel options. Suitable for independent travellers who prefer structured routes with freedom to explore. Duration typically twelve to eighteen days. Station transfers and city maps provided.
Specialist tours to national parks and wildlife reserves in Kenya, Tanzania, Costa Rica, and Iceland. Small group sizes with experienced naturalist guides. Accommodation in lodges or tented camps near observation areas. Game drives, nature walks, and wildlife photography opportunities included. Binoculars and field guides provided. Ten to fourteen day programmes with early morning and evening activities. Domestic flights within destination countries arranged.
Founded in 2012, Betterspaceboard emerged from a simple observation: travellers deserved more than generic package tours. Our three founders, each with over a decade in hospitality and travel coordination, established the agency in London with a focus on creating itineraries that reflect individual preferences rather than mass-market trends.
What started as a small office in Elmwood Road has grown into a team of 23 travel specialists, each bringing expertise in specific regions and travel styles. We work with 147 verified partners across 42 countries, ensuring our clients receive consistent service standards regardless of destination.
We don't believe in one-size-fits-all solutions. Each itinerary begins with a consultation where we discuss your budget, time constraints, and specific interests. Whether you're looking for cultural immersion in Southeast Asia, wildlife observation in East Africa, or culinary experiences across Mediterranean regions, our specialists match you with destinations and activities that align with your stated preferences.
Our team includes specialists certified by the International Air Transport Association and members of the Association of British Travel Agents. This ensures we stay current with visa requirements, health regulations, and destination-specific protocols that affect travel planning.
We provide travel planning services that prioritize client preferences, transparent pricing, and reliable coordination. Our goal is to handle logistics efficiently so you can focus on the experience itself, whether that's a two-week expedition or a long weekend city break.
All costs are itemized in your quote. We explain what each component covers and provide alternatives at different price points when available.
Our specialists visit destinations regularly, maintaining direct relationships with accommodation providers, guides, and transport operators.
We provide 24-hour support during your trip, with contact numbers for local representatives and our London office for any adjustments needed.
Every itinerary is built from scratch based on your consultation. We don't modify pre-made packages but create routes that match your specific requirements.
Since 2012, we've organized trips ranging from solo adventures to group expeditions of 15 people. Our clients include first-time international travellers and experienced explorers looking for lesser-known routes. What they share is an interest in planning that goes beyond booking flights and hotels.
Real experiences from travellers who trusted us with their journeys
Manchester
We booked a two-week tour through Italy and everything was handled perfectly. The hotels were exactly as described, transfers ran on schedule, and the local guides were knowledgeable. Our consultant answered all questions within hours, even when we needed to adjust our Venice accommodation due to a family situation. The price was competitive compared to other agencies we checked, and the detailed itinerary they provided helped us pack appropriately for each destination.
March 2024
Edinburgh
Good service overall. The safari package to Kenya was well organised with decent lodges and experienced drivers. Only minor issue was that flight confirmation took three days instead of the promised 24 hours, which made me a bit anxious. Once everything was confirmed though, the trip went smoothly. Would recommend for African adventures.
February 2024
Bristol
Brilliant honeymoon in the Maldives! Every detail was perfect.
January 2024
Birmingham
The Japan tour was decent but not exceptional. Hotels were clean and centrally located, which was great. However, some excursions felt rushed and the group was larger than expected - 18 people instead of the mentioned 12-15. The guide was friendly but sometimes struggled with timing. Fair value for money, but I expected more personalised service given the cost.
December 2023
Leeds
Solved a massive problem for us when our original booking with another company fell through three weeks before departure. They found us alternative flights and accommodation in Greece within 48 hours at a reasonable price. Truly professional crisis management.
November 2023
Liverpool
Organised our family trip to Florida - four adults and three children. The villa was spacious and the location near Orlando parks was convenient. Theme park tickets were delivered to our hotel as promised. The only downside was that the car hire company they partnered with had quite a queue at pick-up, which delayed us by an hour. Otherwise, good coordination and helpful pre-trip advice about what to pack for the kids.
October 2023
Cambridge
Best value I found for a cruise around the Mediterranean. Compared prices from five different agencies and they came in £340 cheaper for the same cabin category. The booking process was straightforward, documents arrived by email within two days, and the payment plan option made it easier to manage the cost. No hidden fees, which was refreshing.
September 2023
Newcastle
I had specific requirements for my business trip to Singapore - needed hotel near the convention centre, quiet room for conference calls, and reliable transport. They found a hotel that ticked all boxes and arranged airport transfers that were punctual to the minute. The consultant understood what I needed without me having to explain multiple times. When my return flight was cancelled due to weather, they rebooked me on the next available service and sorted the hotel extension within 30 minutes. This level of efficiency saved my schedule.
August 2023
Glasgow
The Morocco tour had its ups and downs. The riads were beautiful and authentic, which we loved. However, one day trip to the desert started two hours late, and the lunch stop wasn't great. The guide was knowledgeable about history but could have been more engaging. For the price paid, I expected smoother execution. Still, we saw everything we wanted to see.
July 2023
Cardiff
Excellent communication throughout. They kept us updated at every stage and responded to emails same day.
June 2023
Sheffield
Booked our anniversary trip to Paris. The boutique hotel they selected was charming - right in Le Marais with a lovely courtyard. They included restaurant recommendations that were spot-on for our taste and budget. The Eurostar tickets were sent digitally, making check-in simple. Small touches like the champagne waiting in our room showed attention to detail. Will definitely use them again for our next European break.
May 2023
Nottingham
Iceland adventure was fantastic. Saw the Northern Lights, visited geothermal pools, and explored glaciers. The itinerary was well-paced with enough free time. My only critique is that the final invoice had a small discrepancy - £45 more than the quote - which turned out to be a fuel surcharge they forgot to mention initially. They apologised and explained clearly, so not a major issue, just something to watch.
April 2023
Brighton
First time booking through an agency and it was worth it. They handled all the visa paperwork for our India trip, which saved me hours of stress. The hotels were clean, breakfast was included everywhere, and the internal flights were all confirmed in advance. Professional service from start to finish.
March 2023
Southampton
Met expectations. Good organisation, fair pricing, no surprises.
February 2023
Oxford
Caribbean cruise was lovely, though the cabin upgrade we requested took a week to confirm, which was longer than anticipated. Once on board, everything was as described. The excursions they pre-booked for us at each port were well worth it - better than buying on the ship. Would have been five stars if the initial response time was quicker.
January 2023
Plymouth
We wanted to take our elderly parents on a special trip to New Zealand but needed specific arrangements - ground floor rooms, accessible transport, slower pace. The consultant took time to understand their mobility limitations and built an itinerary that worked perfectly. They contacted each hotel in advance to confirm accessibility features and arranged private transfers instead of group coaches. My parents had the trip of a lifetime without any physical strain. The attention to individual needs and willingness to customise the standard package made all the difference. Yes, it cost more than a regular tour, but the value was in the peace of mind and seeing my parents enjoy themselves completely. This is how travel planning should be done.
December 2022
Take advantage of our exclusive summer promotion and save on your next journey. We're offering substantial discounts on selected European destinations, complimentary travel insurance, and flexible booking terms. Whether you're planning a coastal retreat in Portugal, exploring historic cities in Italy, or discovering the Scottish Highlands, this offer makes your travel dreams more accessible. Book now and secure your preferred dates before availability runs out.
Betterspaceboard provides travel information and booking services on an "as is" basis. While we strive to ensure accuracy to the best of our knowledge, details regarding destinations, accommodations, pricing, availability, and travel regulations may change without prior notice. We recommend verifying all information with relevant travel providers, official tourism boards, or professional travel advisors before making final decisions. The company limits liability for the accuracy, completeness, or timeliness of information presented. Travel conditions, weather, local regulations, and service standards at destinations are beyond our direct control. Customers should conduct their own research and obtain appropriate travel insurance. Flight schedules, hotel amenities, tour itineraries, and published rates are subject to modification by third-party suppliers. Always confirm critical details directly with airlines, hotels, and tour operators prior to departure.