About Betterspaceboard

Founded in 2012, Betterspaceboard emerged from a simple observation: travellers deserved more than generic package tours. Our three founders, each with over a decade in hospitality and travel coordination, established the agency in London with a focus on creating itineraries that reflect individual preferences rather than mass-market trends.

What started as a small office in Elmwood Road has grown into a team of 23 travel specialists, each bringing expertise in specific regions and travel styles. We work with 147 verified partners across 42 countries, ensuring our clients receive consistent service standards regardless of destination.

Betterspaceboard travel agency office in London

Our Approach to Travel Planning

We don't believe in one-size-fits-all solutions. Each itinerary begins with a consultation where we discuss your budget, time constraints, and specific interests. Whether you're looking for cultural immersion in Southeast Asia, wildlife observation in East Africa, or culinary experiences across Mediterranean regions, our specialists match you with destinations and activities that align with your stated preferences.

Travel consultation at Betterspaceboard

Our team includes specialists certified by the International Air Transport Association and members of the Association of British Travel Agents. This ensures we stay current with visa requirements, health regulations, and destination-specific protocols that affect travel planning.

12 Years Operating
2,847 Trips Organized
42 Countries Covered
147 Trusted Partners

Our Mission

We provide travel planning services that prioritize client preferences, transparent pricing, and reliable coordination. Our goal is to handle logistics efficiently so you can focus on the experience itself, whether that's a two-week expedition or a long weekend city break.

What Guides Our Work

Transparency

All costs are itemized in your quote. We explain what each component covers and provide alternatives at different price points when available.

Expertise

Our specialists visit destinations regularly, maintaining direct relationships with accommodation providers, guides, and transport operators.

Reliability

We provide 24-hour support during your trip, with contact numbers for local representatives and our London office for any adjustments needed.

Customization

Every itinerary is built from scratch based on your consultation. We don't modify pre-made packages but create routes that match your specific requirements.

Since 2012, we've organized trips ranging from solo adventures to group expeditions of 15 people. Our clients include first-time international travellers and experienced explorers looking for lesser-known routes. What they share is an interest in planning that goes beyond booking flights and hotels.

Our Travel Projects

We design trips that reflect what our clients actually want to experience. From multi-country tours across Southeast Asia to wildlife expeditions in East Africa, each journey is built around specific interests and practical needs. Below are six recent projects that showcase the range of destinations and travel styles we arrange.

Iceland Adventure Expedition
Adventure

Iceland Adventure Expedition

A 12-day journey through Iceland's volcanic landscapes, featuring glacier hiking, geothermal springs, and the Northern Lights. This trip combined active exploration with comfortable accommodation in Reykjavik and regional guesthouses.

Japan Cultural Immersion
Cultural Tours

Japan Cultural Immersion

A three-week exploration of Japan from Tokyo to Kyoto, including traditional tea ceremonies, temple visits, and stays in ryokan inns. The itinerary balanced major cities with rural areas like Takayama and the Japanese Alps.

Tanzania Safari Experience
Wildlife

Tanzania Safari Experience

A 10-day safari covering Serengeti National Park, Ngorongoro Crater, and Tarangire. The trip included game drives with experienced guides, lodge accommodation, and visits to Maasai communities for cultural context.

Maldives Luxury Retreat
Luxury Travel

Maldives Luxury Retreat

A week-long stay at an overwater villa resort in the Maldives, featuring private butler service, spa treatments, and diving excursions. Transportation included seaplane transfers and speedboat access to nearby islands.

Peru Historical Journey
Cultural Tours

Peru Historical Journey

A 14-day tour from Lima to Cusco and Machu Picchu, with stops in the Sacred Valley and Lake Titicaca. The programme included archaeological sites, local markets, and homestays with Quechua-speaking families.

New Zealand Active Tour
Adventure

New Zealand Active Tour

A 16-day trip across both islands featuring hiking in Fiordland, kayaking in Abel Tasman, and exploring geothermal areas in Rotorua. Accommodation ranged from hotels to backcountry huts on multi-day treks.

Why Choose Betterspaceboard

We provide comprehensive travel services tailored to your needs

Worldwide Destinations

Access to over 150 countries with carefully selected routes and accommodations. Our network includes partnerships with local providers in major cities across Europe, Asia, Americas, and beyond, ensuring authentic experiences wherever you travel.

ABTA Protected Bookings

All our packages include ABTA protection and ATOL certification where applicable. Your payments are secured through bonded accounts, providing complete financial protection and peace of mind for every booking you make with us.

24/7 Support Line

Our dedicated team operates round the clock to assist you during your travels. Whether you need to modify bookings, require emergency assistance, or have questions about your itinerary, we are available via phone, email, and live chat at any hour.

Price Match Guarantee

Find a lower price for the same package within 24 hours of booking? We will match it and provide an additional 5% discount. This applies to identical itineraries, accommodation standards, and travel dates from UK-based competitors.

Flexible Booking Options

Book now with a deposit from £99 per person and spread the remaining balance over installments. Free amendments up to 28 days before departure on selected packages, giving you flexibility to adjust plans as circumstances change.

Verified Accommodation

Every hotel and resort in our portfolio undergoes inspection by our quality team. We verify facilities, cleanliness standards, location accuracy, and service levels to ensure they meet our criteria before being offered to clients.

Specialist Consultants

Our team includes destination specialists with firsthand knowledge of regions they recommend. Many have lived or extensively travelled in areas they advise on, bringing practical insights about local customs, hidden gems, and optimal travel times.

Direct Flight Access

Partnerships with major airlines departing from London Heathrow, Gatwick, Stansted, and regional airports including Manchester and Birmingham. We secure competitive fares and can arrange convenient departure times to suit your schedule.

Visa Assistance Service

Complimentary guidance on visa requirements for your destination, including document checklists and application procedures. We work with authorized visa processing partners to streamline applications for countries requiring advance authorization.

Loyalty Rewards Programme

Earn points on every booking that can be redeemed against future travel. Members receive exclusive offers, early access to seasonal promotions, and complimentary upgrades based on availability. Three membership tiers with increasing benefits.

Local Experience Packages

Beyond standard tours, we arrange authentic activities with local guides and providers. From cooking classes in Tuscany to wildlife safaris in Kenya, these experiences are curated to provide genuine cultural immersion and memorable encounters.

Our Track Record

Numbers that reflect our commitment to delivering quality travel experiences across the UK and beyond

6
Years serving UK travellers
420+
Trips organised since 2019
380
Clients served annually
91%
Client satisfaction rate
45
Destinations worldwide
8
Travel specialists on team
68%
Returning customers
24/7
Emergency support line
100%
ATOL protected bookings
12
UK cities we serve
3
Industry awards received
2hrs
Average response time